IT Workbench GmbH - Datenschutz

Data privacy statement

Basic information about data privacy

The following data protection declaration applies to the use of our online offer

www.it-workbench.com (hereinafter "Website").

This data protection declaration is intended to inform the users of this website about the type, scope and purpose of the collection and use of personal data by the website operator.

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with legal regulations. As new technologies and the continuous development of this website may result in changes to this data protection declaration, we recommend that you read the data protection declaration again at regular intervals.

Definitions of the terms used (e.g. "personal data" or "processing") can be found in Art. 4 of the General Data Protection Regulation GDPR.

Responsibility

Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR is

IT Workbench GmbH

Otto-Lilienthal-Straße 36

D-71034 Böblingen

Phone: +49 7031 7148610

E-mail: info(at)it-workbench.com

Web: www.it-workbench.com

If you wish to object to the collection, processing or use of your data by our company in accordance with these data protection regulations as a whole or for individual measures, you can address your objection to the person responsible.

You can save and print out this data protection declaration at any time.

Access data

We, the website operator and/or page provider, collect data on access to the website on the basis of our legitimate interest (see Art. 6 para. 1 lit. f. GDPR) and store these as "server log files" on the server of the website. The following data are logged in this way:

Visited website
Name and URL of the retrieved file
Time at time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used (type, version, ...)
Operating system used
Referer URL (i.e. the previously visited page)
Websites accessed by the user's system through our website
Internet service provider of the user
IP address and the requesting provider

We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services, as well as for billing purposes in order to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and correct errors, and improve our services.

This is also our legitimate interest according to Art 6 para. 1 sentence 1 f) GDPR.

We reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision or billing of a service, e.g. if you use one of our offers. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website. In addition, we store the date of your last visit as part of your account (e.g. when registering, logging in, clicking on links, etc.).

Range measurement & cookies

We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective servers when you visit a website and stored temporarily on your hard drive. This file as such contains a so-called session ID, with which you can assign various requests of your browser to the common session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser.

We also use persistent cookies (also small text files that are stored on your terminal device) to a small extent, which remain on your terminal device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard disk and are deleted automatically after the specified time. They last from one month to ten years. This enables us to present our services to you in a more user-friendly, effective and secure manner and, for example, to display information on the site that is specifically tailored to your interests.

Our legitimate interest in the use of cookies according to Art. 6 para. 1 sentence 1 f) GDPR is to make our website more user-friendly, effective and secure.

The following data and information are stored in the cookies:

log-in information
language settings
entered search terms
information about the number of visits to our website and use of individual functions of our website

When the cookie is activated, an identification number is assigned to it. Your personal data will not be assigned to this identification number. Your name, IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example about the visited pages, the viewed products, etc.

You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may limit the functionality of the website.

If you do not want cookies for range measurement to be stored on your terminal device, you can object to the use of these files here:

Cookie deactivation page of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/
Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

Common browsers offer the setting option not to accept cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Data for the fulfilment of our contractual obligations

We process personal data that we need to fulfil our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract.

The data will be deleted after expiry of the warranty periods and statutory retention periods. Data associated with a user account (see below) will always be retained for the duration of the account.

The legal basis for the processing of this data is Art. 6 Par. 1 S. 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.

Collection and processing of personal data

The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data.

Personal information is any information that is used to identify you and which can be traced back to you, such as your name, e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online offer, we store your access data to this website (without personal reference). These access data include, for example, the file you requested or the name of your Internet provider. By anonymizing the data, it is not possible to draw conclusions about your person.

We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code and contents from the contact form. We process personal data only with the express permission of the users concerned and in compliance with the applicable data protection regulations. The processing of personal data takes place on the basis of our legitimate interest in order to fulfil our contractually agreed services, to make contact in accordance with your request, e.g. from the contact form and to optimise our online offer.

Handling of contact data

If you contact us as a website operator through the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.

If the data processing takes place for the execution of pre-contractual measures which take place at your request or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) GDPR.

We will only process further personal data if you give your consent (Art. 6 para. 1 sentence 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 para. 1 sentence 1 f) GDPR). For example, there is a legitimate interest in replying to your e-mail.

Dealing with comments and contributions

If you leave a note or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR and serves our security as website operator: If your comment offended against valid right, we could be sued for it, that is why we have an interest in the identity of the comment‘s and/or note‘s author.

Google Analytics

Due to our legitimate interests, this website uses for the optimisation and analysis of our online offer in the sense of Art. 6 para. 1 letter f. GDPR the service "Google Analytics", which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" - text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google has submitted to the Privacy Shield Agreement between the European Union and the USA and certified itself. By doing so, Google commits to comply with the standards and regulations of the European data protection law. Further information can be found in the following linked entry:

https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active.

IP anonymisation is used on this website. The IP address of users will be reduced within the member states of the EU and the European Economic Area and in the other signatory states to the agreement. Only in individual cases is the IP address initially transmitted in full to a Google server in the USA and shortened there. This reduction eliminates the personal reference to your IP address. The user's IP address transmitted by the browser is not combined with other data stored by Google.

As part of the agreement on order data, which we as website operator have concluded with Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide services associated with Internet use.

The data collected by Google on our behalf are used to evaluate the use of our online offer by individual users, e.g. to create reports on the activity on the website in order to improve our online offer.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en

Here you will find further information on the use of data by Google Inc:

https://policies.google.com/privacy/partners?hl=en (data collected from Google partners)
https://adssettings.google.de/authenticated (settings via advertising that is displayed to you)
https://policies.google.com/technologies/ads?hl=en (use of cookies in advertisements)

Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

User terms: http://www.google.com/analytics/terms/de.html

Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html

Data protection statement: http://www.google.de/intl/de/policies/privacy

Google-Maps

On this website we use Google Maps. This is a Google service.

https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active.

When using Google Maps, Google stores a cookie on your device and user data and settings can also be transmitted to a Google server in the USA.

If you do not agree to the processing of your data, you can prevent the installation of cookies as described in the paragraph "Cookies".

Google Fonts

This website uses Google Fonts to display external fonts.

These fonts are a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter "Google").

https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active.

To display certain fonts on this website, a connection to the Google server in the USA is required when accessing this page.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the optimisation and economic operation of our Internet presence.

By connecting to Google, Google can determine from which website your request has been sent and to which IP address the displaying of the font is to be transmitted.

Google offers under

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

further information, in particular on the possibilities of preventing the use of data.

Storage time

Unless specifically stated, we only store personal data for as long as necessary to fulfil the purposes pursued.

In some cases, the legislator expects the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and deleted after expiry of the legal retention period.

User‘s rights

As a user, you have the right to request free information on any personal data stored about you. You also have the right to have incorrect data corrected and to have your personal data processed or deleted. If applicable, you may also assert your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

Right to confirmation and information

You have the right to a clear information about the processing of your personal data.

In detail:

You have the right to receive confirmation from us at any time as to whether personal data related to you will be processed. If this is the case, you have the right to request from us free of charge information about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:

processing purposes;
the categories of personal data being processed;
the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular recipients in third countries or international organisations;
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
the existence of a right to have your personal data concerning you corrected or deleted or to have the data controller restrict or object to such processing;
the existence of a right of appeal to a supervisory authority;
if the personal data is not collected from you, all available information about the origin of the data;
the existence of automated decision making including profiling according to 22 paras. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and the desired effects of such processing for you.

If personal data are transferred to a third country or an international organisation, you have the right to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.

Right to correction

You have the right to ask us to correct and, if necessary, complete any personal data concerning you.

In detail:

You have the right to request us to correct any inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

Right to deletion ("Right to oblivion")

In a number of cases we are obliged to delete personal data concerning yourself.

In detail:

According to Art. 17 para. 1 GDPR, you have the right to demand that we delete personal data concerning you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies:

Personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
You revoke your consent on which the processing was based according to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
You file an objection to the processing according to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection to the processing according to Art. 21 para. 2 GDPR.
The personal data have been processed unlawfully.
The deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
The personal data was collected in relation to information society services offered in accordance with art. 8 para. 1 GDPR.

If we have made the personal data public and we are obliged to delete them according to Art. 17 para. 1 GDPR, we will take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.

Right to limitation of processing

In a number of cases you are entitled to request us to restrict the processing of your personal data.

In detail:

You have the right to request us to restrict processing if one of the following conditions is met:

you dispute the accuracy of the personal data for a period of time that enables us to verify the accuracy of the personal data,
the processing is unlawful and you have refused to delete the personal data and have instead requested the restriction of the use of the personal data;
we no longer need the personal data for the purposes of processing, but you do need the data to assert, exercise or defend legal claims, or
you have filed an objection against the processing according to Art. 21 para. 1 GDPR, as long as it is not yet clear whether the justified reasons of our company outweigh yours.

Right to data transferability

You have the right to receive, transmit or have us transmit personal data concerning you in machine-readable form.

In detail:

You have the right to receive the personal data concerning you that you have provided to us in a structured, current and machine-readable format, and you have the right to transmit this data to another person in charge without our interference, provided that

processing is based on consent according to Art. 6 para. 1 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract according to Art. 6 para. 1 sentence 1 b) GDPR and
processing is carried out using automated methods.

When exercising your right to data transferability in accordance with paragraph 1, you have the right to request that the personal data be transferred directly by us to another person responsible, insofar as this is technically feasible.

Right of objection

You have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and if our interests in the processing do not outweigh ours.

In detail:

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you on the basis of Art. 6 para. 1 sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If we process personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

You have the right to object to the processing of personal data concerning you, for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, for reasons arising from your particular situation, unless the processing is necessary to fulfil a task in the public interest.

Automated decisions including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner.

An automated decision making based on the collected personal data does not take place.

Right to revoke consent under data protection law

You have the right to revoke your consent to the processing of personal data at any time.

Right of appeal to a supervisory authority

You have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of having infringed the law, if you believe that the processing of personal data concerning you is unlawful.

Deletion of data

Unless your request conflicts with a legal obligation to store data (e.g. data retention), you have a right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended use and there are no legal retention periods. If deletion is not possible because the data are required for legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Data integrity

We make every effort to ensure the security of your data in accordance with the applicable data protection laws and technical possibilities.

Your personal data will be transmitted encrypted. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.

Furthermore, we do not guarantee that our offer will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully secured.

Disclosure of data to third parties, no data transfer to non-EU countries

In principle, we only use your personal data within our company.

If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these personal data are only received to the extent to which the transfer is necessary for the corresponding service.

In case that we outsource certain parts of data processing ("order processing"), we contractually oblige contractors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

A data transmission to places or persons outside the EU outside the case mentioned in this declaration in paragraph 4 does not take place and is not planned.

Right of objection

Users of this website may exercise their right of objection and object to the processing of their personal data at any time.

If you wish to correct, block, delete or provide information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke your consent, please contact

info(at)it-workbench.com